Kaoutar el Mahdioui

After completing her degree in Banking and Insurance, Kaoutar joined Poundwise almost immediately and has since started studying Financial Service Management. “The fun part of my job? The contact with our customers! The mortgage process is an exciting one for our customers. After all, you don’t buy a house every week. When I am called or emailed by a customer, I want to help them as quickly and calmly as possible. I like to take the concerns away from our customers. That is when I am at my best and get a lot of satisfaction from my work.” Kaoutar switches a lot with her colleagues, because at the end of the day, everyone works for the same customer. As she herself says: “Everything you are looking for in a team you will find at Poundwise!”